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Security
Security Officer & Crowd Controller Queensland

course
DURATION: 5 Weeks*
COURSE FEE: $650
STUDENTS ENROLLED: 83
REVIEWS:  
OUTCOME: Qualification
ENROLL NOW!

What outcomes are included in this course?

This course includes: Nationally recognised certifcate CPP30411 Certificate III in Security Operations and a statement of attainment CPPSEC2015A - Patrol Premises

 

What are the entry requirements?

There are no prerequisites required to enter CPP30411 - Certificate III in Security Operations course. However, it is preferred that students:

Are 18 years or older

Have sound language and literacy skills (at least Year 10 English, or equivalant)

Have basic computer skills

Note: 18 year is a minimum age requirement for security licensing in Queensland.

 

Who is this course for?

Those who are seeking a career in the security industry

 

Licensing requirement

Individuals and Companies must be licensed to work in Security Industry. These license are issued by Department of Fair Trading in Queensland. Licenses are divided into different types and each type represents a function. An Individual need to meet the requirement set by Department of Fair Trading to be eligible for the license.

To get the full list of the different types and their eligibility please CLICK HERE. By having more than one functions on your license you will increase the job opportunites within the industry. By doing few extra units you can have both Unarmed & Crowd Controller function on your license.

 

Location:

Level 1b/2020 Logan Road, Upper Mount Gravatt, QLD 4122. For more locations in Queensland please contact us.

 

Pre-enrolment Assessment

Prior to enrolment, Universal Training Academy implements a pre-enrolment assessment that evaluates learners’ existing knowledge, skills and experience relevant to the requirements of the qualification. This process includes:

Initial interview (via phone or face to face during initial enquiry)

LLN assessment*

Competency Assessment (RPL eligibility assessment)*

Assessment for any disability or chronic conditions (included in enrolment form)

*may be deferred upon the interviewer's recommendation during the initial interview

Please click here to refer to sample face to face training and assessment schedule for this course.

 

Duration of the course:

The duration of the course may vary depending on existing skills, knowledge and experience of the student. For typical student the duration is 5 (five) weeks which includes 4 hours per week of face to face training, 4 hours per week of practical assessments along with online learning and assessments.

 

What Assessment methods do you use for this course?

Online Knowlege Quiz - This quiz contains several questions types including short answers, multiple choice, matching, fill in the blanks and true or false. Each answer is automatically graded and after each question students will receive automatic feedback. In case an answer is not satisfactory, your assessor will provide you with further feedback and/or training and more attempts. All questions should be satisafactorily answered to achieve competence in this unit.

 

Case Scenario Assessment: This clustered assessment tool is summative and tests the knowledge and skills required across a group of unit of competencies. Students will be required to read real life case scenarios and answer questions and or upload documents (risk assessments, shift logs etc). Assessor will provide students with feedback, coaching and further attempts if required.

 

Practial Simulation - For this clustered assessment students will be required to demonstrate knowledge and skills in a simulated environment. Your assessor will observe your demonstration and provide you with feedback, comments and outcome at end of your assessment.

 

What resources will you provide and what is student expected to have?

Training facility will include resources such as Data projector, Whiteboard, Suitable seating & desks, Adequate lighting, Audio visual support, Wireless internet, Tea, coffee etc. We will also provide all the necessary equipment (hand held metal detector, two way radios, recording device, access to alarms) and any other training or assessment related document

 

Student studying this course needs to have access to a computer, tablet or a phone with internet connection (If you do not have access to the following please inform us before enroling so we can make alternative arrangements)

 

Pathways:

Student who complete this course may be eligible to apply for security license with security officer unarmed and crowd controller functions in Queensland. Students who complete this course may wish to complete further study in qualifications such as:

CPP40707 Certificate IV in Security and Risk Management (This course is currently NOT offered by UTA)

 

Mode of delivery:

Mixed mode (online and face to face)

 

Our obligation to you

We are required to provide accurate and accessible information to prospective and current students. As such we strongly recommend all prospective students to read our student handbook by clicking here before deciding to study our courses. This outlines our policies and procedures including refund policy, complaints and appeal policy etc. You can also refer to the fact sheet developed by Australian Skills and Quality Authority to allow you to be fully informed about your decision to enrol in a course of study. We recommend you read this information by clicking here.

 

Important Note: As per the requirements set by ESOS act, International Students on a visa cannot undertake this course.

This unit describes the performance outcomes, skills and knowledge required to gather information and maintain effective working relationships and networks, with particular regard to communication and representation.

Frontline managers have a key role in contributing to efficient and effective work teams within the context of the organisation. They play a prominent part in motivating, mentoring, coaching and developing team cohesion through providing leadership for the team and forming the bridge between the management of the organisation and the team members.

At this level, work will normally be carried out within known routines, methods and procedures which require the exercise of some discretion and judgement.

 

This unit describes the performance outcomes, skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance, and to maintain required levels of competence. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

This unit of competency specifies the outcomes required to maintain Occupational Health and Safety (OHS) policies and procedures to ensure the safety of self and others in a security work environment. It requires the ability to monitor risk controls and support OHS awareness and training processes.

This unit may form part of the licensing requirements for persons engaged in security operations in those states and territories where these are regulated activities.

This unit of competency has wide application in a range of work roles in the security industry. Work is performed under limited supervision and competency requires judgement and decision-making. The knowledge and skills described in this unit are to be applied within relevant legislative and organisational guidelines.

This unit of competency specifies the outcomes required to use effective communication techniques to manage a conflict situation. It requires the ability to assess security risk situations, accurately receive, interpret and relay information, adapt communication styles and techniques to varying social and cultural environments, and evaluate responses.

This unit may form part of the licensing requirements for persons engaged in security operations in those states and territories where these are regulated activities.

This unit of competency has wide application in the security industry in those rolesinvolving operational activities. Competency requires legal and operational knowledgeapplicable to relevant sectors of the security industry. The knowledge and skillsdescribed in this unit are to be applied within relevant legislative and organisationalguidelines.

At the completion of this unit you will have skills and knowledge to assess conflict,negotiate resolution and evaluate conflict response.

You will have the ability during a security risk situation to interpret and comply with legaland procedural requirements, select response options which are most effective for theobjective, review conflict management strategies and make adjustments according tochanging circumstances, use communication techniques to give clear and accurateinformation in a form which is preferred and understood by the receiver and usenegotiation techniques to defuse and resolve conflict.

This unit of competency specifies the outcomes required to determine an appropriateresponse to a security risk situation. It requires the ability to analyse the nature anddegree of risk and determine response options according to changing circumstances.This unit may form part of the licensing requirements for persons engaged in guardingoperations in those states and territories where these are regulated activities.

This unit of competency has application in those work roles involving guarding in asecurity environment. Competency requires legal and operational knowledge applicableto relevant sectors of the security industry. The knowledge and skills described in thisunit are to be applied within relevant legislative and organisational guidelines.

At the completion of this unit you will have skills and knowledge to Identify security risksituations, Assess security risk situation and Determine response options.

You will have the ability to determine the correct response options which are mosteffective for the security risk situation, determine the response options within specifiedlegal and strategic limits, identify current and potential risk factors and their impact onthe security risk situation, interpret and comply with legal and procedural requirementsincluding licensing requirements, review and adjust response strategies to meetchanging circumstances and use appropriate communication modes and terminology toreceive and convey information.

This unit of competency specifies the outcomes required to plan, organise and present documentation in required formats appropriate for use in the security industry. It requires the ability to gather information by factual or surveillance methods, evaluate the quality of information and data, prepare and review drafts, and present final reports and documentation. This unit may form part of the licensing requirements for persons engaged in security operations in those states and territories where these are regulated activities.

This unit of competency specifies the outcomes required to provide a quality security service to clients. It requires the ability to identify client needs and resolve client service problems using communication and interpersonal skills. It also requires an ability to review and analyse service provision as the basis for identifying areas for improvement.

This unit may form part of the licensing requirements for those roles involving operational activities in those states and territories where these are regulated activities.

This unit of competency specifies the outcomes required to maintain the safety andsecurity of premises. It requires the ability to communicate effectively, maintainoperational safety and respond appropriately to security risk situations.

This unit may form part of the licensing requirements for persons engaged in securityoperations in those states and territories where these are regulated activities.

This unit of competency has wide application in the security industry in those rolesinvolving operational activities. Competency requires legal and operational knowledgeapplicable to relevant sectors of the security industry. The knowledge and skillsdescribed in this unit are to be applied within relevant legislative and organisationalguidelines.

At the completion of this unit you will have skills and knowledge to Maintain effectiverelations, Maintain operational safety and Respond to security risks.

You will have the ability to identify and assess all factors which might impact on thesafety and security of persons and property, formulate and implement appropriateresponses or contingency measures to maintain security, systematically monitor securityactivities and varying operational plans as required to meet changing circumstances andmaximize the safety and protection of people involved in incidents while carrying outresponse activities.

This unit of competency specifies the outcomes required to plan, organise and monitor a small team to achieve designated outcomes in a security context. It requires the ability to allocate duties and schedule rosters, set and maintain team and individual performance standards, facilitate open communication and resolve individual or team concerns. It also requires the ability to coordinate and facilitate team development and team performance. This unit may form part of the licensing requirements for persons involved in specific security activities in those states and territories where these are regulated activities.

This unit of competency specifies the outcomes required to select and applyappropriate empty hand techniques. It requires the ability to use force incircumstances where there is a risk to safety of self and others. Competency alsorequires knowledge of the procedures for conducting an arrest.

 This unit may form part of the licensing and legal requirements for the use of emptyhand techniques and tactical force procedures by persons working in the securityindustry in those states and territories where these are regulated activities.

 This unit of competency has wide application in the security industry in those rolesproviding guarding and personal protection activities. Competency requires legal andoperational knowledge applicable to relevant sectors of the security industry. Theknowledge and skills described in this unit are to be applied within relevant legislativeand organisational guidelines.

 At the completion of this unit you will have skills and knowledge to identify the need to use empty hand techniques, apply defensive techniques, isolate subject andevaluate response.

 You will have the ability to apply appropriate use of force according to the nature ofthe threat without harm to the subject, apply empty hand techniques that avoid vitalareas of the body, identify current and potential risk factors which might impact onthe safety and security of self and others and implementing appropriate responsemeasures, use effective communication techniques to provide warnings and cleardirections to subject, and conduct basic negotiation to defuse conflict in a mannerwhich engages minority groups, react in a timely manner to the application andtermination of force and selecting response options within specified legal andstrategic limits.

This unit of competency specifies the outcomes required to undertake Occupational Health and Safety (OHS) induction training within the construction industry. It requires the ability to demonstrate personal awareness of OHS legislative requirements, and the basic principles of risk management and prevention of injury and illness in the construction industry. Licensing requirements will apply to this unit of competency depending on the regulatory requirements of each jurisdiction.

This unit of competency specifies the outcomes required to maintain safety and security of persons, property and premises. It requires the ability to observe and monitor individual and crowd behavior and identify and respond to potential threats and incidents.

This unit may form part of the licensing requirements for persons engaged in security operations in those states and territories where these are regulated activities. In order to prepare for your assessment of this unit of competency you must read and understand the subject matter relevant to the unit and also develop and gain understanding of the principles of security by reading and researching there commended texts. It is recommended that you extend your preparation to appropriate websites, industry journals and forums.

 

 

This unit of competency specifies the outcomes required to operate a range of basic security equipment. It requires knowledge of the functions required to operate equipment and conduct routine maintenance, as well as to report faults and document information.

This unit may form part of the licensing requirements for persons who operate basic security equipment in those states and territories where these are regulated activities. In order to prepare for your assessment of this unit of competency you must read and understand the subject matter relevant to the unit and also develop and gain an understanding of the principles of security and risk management by reading and researching the recommended texts. It is recommended that you extend your preparation to appropriate websites, industry journals and forums.

 

 


This unit of competency describes the skills and knowledge required to provide first aid response, life support, management of casualty(s), the incident and other first aiders, until the arrival of medical or other assistance

These skills and knowledge may be applied in a range of situations, including community and workplace settings

Training Package users should ensure implementation is consistent with any specific workplace and/or relevant legislative requirements in relation to first aid, including State/Territory requirements for currency

Application of these skills and knowledge should be contextualised as required to address specific industry, enterprise or workplace requirements and to address specific risks and hazards and associated injuries

A current Senior First Aid, Workplace Level 2 or Level 2 qualification may provide evidence of skills and knowledge required by this competency unit. However, as with all evidence of competence, evidence must be assessed against the requirements specified in the unit of competency

This unit of competency specifies the outcomes required to maintain the security of premises and property. It requires the ability to conduct security patrols for a range of sites as a component of a complete zone, and the ability to respond to alarm activations as well as to conduct risk assessment to identify abnormal safety or security concerns.

This unit may form part of the licensing requirements for persons engaged in security operations in those states and territories where these are regulated activities. In order to prepare for your assessment of this unit of competency you must read and understand the subject matter relevant to the unit and also develop and gain an understanding of the principles of security and risk management by reading and researching the recommended texts. It is recommended that you extend your preparation to appropriate websites, industry journals and forums.

 

 

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